Terms & Conditions
Updated on 01/03/2026
This document, the Terms and Conditions (hereinafter referred to as "Terms of Usage", "Terms", "Agreement" or “T&C”), constitutes a legally binding agreement between you (hereinafter referred to as "You", "Your", "User", or "Member") and M/S. SUV ASTROTECH PRIVATE LIMITED, a private limited company incorporated under the provisions of the Companies Act, 2013, having its registered office at Flat No.123, Block-D, Bollywood Heights-2, Peermuchalla, Zirakpur, Punjab (hereinafter referred to as "Company", "We", "Us", or "Our").
These Terms govern Your access to and use of the Company's digital platforms, including but not limited to the website www.Kundliveda.com (hereinafter referred to as "Kundliveda", "Website", or "Platform"), its mobile applications, and any related services, social media channels, or linked media owned and operated by Us/Company.
By accessing, browsing, registering, or using the Platform, You acknowledge that You have read, understood, and agreed to be bound by these Terms, as well as Our Privacy Policy and Cancellation & Refund Policy, which are incorporated herein by reference. If You do not agree to these Terms, You must immediately cease all usage of the Platform & not to proceed further or click on the “I AGREE” button or attempt login. We strongly recommend that you read these Terms of Usage carefully before registering on the Website or accessing any content, information, or services provided via the Platform. Your continued use of the Platform, even after any modifications or updates to the Terms & Conditions, shall be deemed as your acceptance of the updated Terms and your agreement to be legally bound by them.
This present Website (www.Kundliveda.com) is designed to provide users with access to astrological consultation services through chat or written correspondence in the form of reports (“Service(s)”) via its Website and Mobile Application (“Website”/“App”).
Our Services provided from the Platform are designed to create automated informational readings about you, based on astrological positions. Our Services are intended to provide helpful, and informative materials pertaining to astrology for your enlightenment / entertainment only.
Table of Contents
- 1. Eligibility and User Representations
- 2. Modifications to Terms
- 3. Scope of Services and Critical Disclaimers
- 4. Account Registration and Security
- 5. User Conduct, Access, Obligations, Contents & Security
- 6. Prohibited Content Policy and Compliance
- 7. User Responsibility
- 8. Payment Terms and Wallet Usage
- 9. Intellectual Property Rights
- 10. Disclaimer of Warranties
- 11. Limitation of Liability
- 12. Indemnification
- 13. Third-Party Links
- 14. Errors, Modifications & Service Availability
- 15. Termination
- 16. Governing Law and Dispute Resolution
- 17. Grievance Officer and Contact Information
- 18. Miscellaneous
- 19. Compliance with Applicable Laws
- 20. Reporting Violations
- 21. Contact Us
1. ELIGIBILITY AND USER REPRESENTATIONS
These Terms of Usage describe and regulate the scope of Services provided to a User by M/S. SUV ASTROTECH PRIVATE LIMITED through www.Kundliveda.com and/or its any other Platform(s) and/or through related mobile application(s) (hereinafter described/mentioned as “We”, “us”, “our”).
The Services are available only to individuals who are competent to enter into a legally binding contract under the Indian Contract Act, 1872.
Age Requirement: By accessing the Platform, You represent and warrant that You are at least eighteen (18) years of age. We do not knowingly provide Services to minors. If You are accessing the Platform on behalf of a minor, You agree to assume full responsibility for their use and compliance with these Terms.
Legal Competence: You confirm that You are not disqualified from contracting by any law to which You are subject.
Single Account: You agree to maintain only one account with Us, registered with Your authentic personal details. Creating multiple accounts to abuse promotional offers or circumvent restrictions is strictly prohibited.
Jurisdictional Compliance: You agree that Your use of the Platform is not prohibited by the laws of the jurisdiction from which You access the Services.
2. MODIFICATIONS TO TERMS
We reserve the right to update, modify, amend, or revise these Terms at any time without prior individual notice. The most current version of the Terms will be posted on the Website with the "Last Updated" date. Your continued use of the Platform following any such changes constitutes Your acceptance of the revised Terms. It is Your responsibility to review these Terms periodically.
3. SCOPE OF SERVICES AND CRITICAL DISCLAIMERS
The Platform (www.Kundliveda.com) provides astrological content, consultation services, and reports via chat, audio, video, or written correspondence, in the form of reports (collectively, "Service(s)"). via its Website and Mobile Application (“Website”/“App”). The scope of these Services is described in detail in these T&C.
Nature of Services: The Services are intended for entertainment, spiritual guidance, and informational purposes only. The astrological interpretations are based on the analysis of birth charts and planetary positions, which are subject to varying interpretations.
No Professional Advice: The Services do not constitute, and should not be treated as a substitute for, professional advice, including but not limited to medical, legal, financial, or psychological advice. We strongly recommend consulting qualified professionals for such matters.
3.1 Consultant-Based Services and Predictions
Any advice, consultation, or prediction for which the Platform charges fees is purely based upon the study, research, and knowledge of the independent consultants working with the Platform. The following important disclaimers apply:
- (a) All consultations, advice, or predictions made by consultants are predictions only and no assurance of the accuracy, fulfillment, or realization of such predictions shall be made or implied. The consultants provide their interpretations based on astrological principles, which are inherently subjective.
- (b) These services do not constitute professional or consumer services under applicable consumer protection laws. Users accessing the Platform are not consumers in the legal sense because the Platform does not promise or guarantee the fulfillment of predictions or advice made to subscribers.
- (c) The Platform does not give any assurances regarding the fulfillment of advice or predictions made by consultants. No advice given to any subscriber shall be construed as being 100% accurate or correct. Results may vary significantly based on individual circumstances, free will, and other factors beyond astrological interpretation.
- (d) Consultants on the Platform operate independently. The Platform serves as a medium to connect users with consultants but does not control, endorse, or guarantee the quality, accuracy, or appropriateness of their advice.
- (e) Our Services provided from the Platform are designed to create automated informational readings about you, based on astrological positions. Our Services are intended to provide helpful, and informative materials pertaining to astrology for your enlightenment / entertainment only. It is expressly stated that Kundli-Veda does not render psychological, health, or any other kind of personal & professional services in connection with the provided Services, Wherein, if you require any personal psychological and/or health related assistance or advice, We recommend that a competent professional to be consulted in this regard. Kundli-Veda expressly and specifically disclaims all responsibilities for any liability, loss or risk that is incurred as a consequence, whether directly or indirectly, of availing Our Services, including any actions that you may take or refrain from taking as a result of readings you receive from Our Services. Kundli-Veda further disclaims any legal liability for the reliability of any features related to Our Services. You hereby agree to assume full responsibility for any actions you take based on or related to your use of Our Services.
- (f) The Services Provided by us are classified into two categories, i.e., Free Services and Paid Services. The nature of each Service and the amount payable by a User for access to such Services, if any, shall be visible to the User on the Website.
- Free Services: Certain content, such as daily horoscopes or basic articles, may be offered free of charge.
- Paid Services: Personalized consultations and detailed reports are available upon payment of the applicable fees, as detailed on the website.
4. ACCOUNT REGISTRATION AND SECURITY
To access the Services, You must register and create an account ("Account"). The Terms of Usage is an electronic agreement between the User (' User', 'you', 'your') and SUV Astrotech Private Limited. You are advised to read these terms carefully before accessing any information, Services, or other content on the Website.
SUV Astrotech Private Limited’s Services are available only to individuals who are competent to contract as per the Indian Contract Act 1872. The following are the eligibility criteria and guidelines for all users of SUV Astrotech Private Limited’s Services:
- By using the SUV Astrotech Private Limited’s platform, you confirm that you are 18 years or older and legally capable of entering into a binding agreement under the Indian Contract Act, 1872. SUV Astrotech Private Limited is not responsible for any misuse of its services by individuals, including minors. However, users may seek guidance related to minors in their family in line with these terms.
- Services on the platform may be offered either by SUV Astrotech Private Limited or through third-party professionals & experts. While we strive to protect your personal and payment information, no digital platform is entirely risk-free. Despite security measures, there may be minimal risks like deception or data misuse beyond our control.
- For You to accept these T&C, You shall be (i) of majority age (18 and above or as may be the age of majority in your jurisdiction). (2) you will only have one account with us which must be in your real name and details as required by us; and (3) you are not already restricted/barred by us from using the Services (as defined below). In the case that You do not accept these T&C, You shall not avail our Services as is provided through Our Platform. You can accept the Agreement by clicking on “I AGREE” or by actually availing our Service.
The use of our platform is not permitted if:
- You reside in a region where such services are legally restricted.
- Religious or legal norms prohibit your participation.
- You operate multiple accounts with different mobile numbers.
Further Account Terms
Every User unconditionally consents to us perusing the information provided by such User or Registered Member in order to ensure, maintain and provide our Services to the best of our ability and for grievance redressal if need be. Users agree to receive communications from SUV Astrotech Private Limited, including newsletters, information updates, notifications, and promotional messages, through SMS, email, WhatsApp, and other channels.
Registration Data: You agree to provide accurate, current, and complete information during the registration process (e.g., Name, Date of Birth, Place of Birth, Time of Birth, Contact Details etc and other information as prompted on the Website during the registration process).
Authentication: Registration may require verification via One Time Password (OTP) sent to Your mobile number or authentication via third-party services (e.g., Google). An account can be created by other login methods through the User’s Gmail/Google login information. No User can have more than one valid account registered with a single phone number.
Confidentiality: You are solely responsible for maintaining the confidentiality of Your login credentials. You agree not to share Your Account details with any third party. Services on the platform may be offered either by SUV Astrotech Private Limited or through third-party experts. While we strive to protect your personal and payment information, no digital platform is entirely risk-free. Despite security measures, there may be minimal risks like deception or data misuse beyond our control.
Liability for Account Activity: You are fully responsible for all activities that occur under Your Account. We shall not be liable for any loss or damage arising from Your failure to comply with this security obligation.
SUV Astrotech Private Limited does not independently verify the veracity of the information provided by a User or Registered Member and shall assume no liability arising out of any inaccuracy in the data provided to User, or Registered Member on the basis of such information.
Further, SUV Astrotech Private Limited reserves the right to temporarily or permanently suspend the account of a Registered Member or restrict his right of usage of certain Services or their access the Website, without giving any prior notice to such Registered Member, in the event that the information provided by such Registered Member is found to be inaccurate or in the event the Registered Member is found to have indulged in making defamatory statements against or regarding SUV Astrotech Private Limited, its employees, officers, agents, affiliates or regarding the Services provided through the Website.
Notification of Breach: You agree to immediately notify Us of any unauthorized use of Your Account or any other breach of security.
5. USER CONDUCT, ACCESS, OBLIGATIONS, CONTENTS & SECURITY
You agree to use the Platform strictly in accordance with applicable laws and these Terms. You shall not:
- Unlawful Use: Use the Platform for any illegal purpose or in violation of any local, state, national, or international law.
- Interference: Attempt to compromise the integrity, security, or functionality of the Platform, including transmitting viruses, malware, or harmful code.
- Data Mining: Use any robot, spider, scraper, or other automated means to access the Platform for any purpose without Our express written permission.
- Harassment: Harass, abuse, threaten, or defraud other users, astrologers, or Our employees.
- Misrepresentation: Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity.
- Intellectual Property Violation: Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without Our express written consent.
- Access: Access to our Website shall only grant you a limited license to use our information.
- You are authorised to save the data from the Website to any device for your personal use as long as you don't remove or alter any copyright symbols, trademarks, or other proprietary material. You are not permitted to use our information for any other reason than what is stated above. You acknowledge that any unauthorised use of the confidential information on the Website is a violation of our intellectual property rights, for which you agree to hold us harmless.
- Except for any third-party elements that are expressly designated as such, We declare that We are the exclusive owner of all the contents displayed on the Website, including all graphics, logos, sound recordings, and software. The law that is in effect in India shall apply to any infringement of our intellectual property rights. The license to access and use our Services does not include the right to copy or reproduce our information on any other platform or medium, without our prior written consent.
- Unless otherwise stated, any word, logo, or object bearing the markings denoting the grant of Intellectual Property Rights as a trademark must be regarded as a registered trademark that We either own or have permission to use. A User’s right to access our Website shall not be deemed to grant a license for such User to use our Intellectual Property Rights.
5.1 Security of Registered Members’ Account
The account of a Registered Member is protected by means of a username and password ('Login Information') known only to the Registered Member at the time of registration of the account, and such Login Information should not be shared with anyone else. Each Registered Member is responsible for maintaining the confidentiality of their Login Information, and every Registered Member agrees to immediately notify us of any unauthorised use of their Login Information or any other breach of security.
The Registered Member is solely responsible for the security and confidentiality of his/her payment accounts linked to his/her registered account on the Website. SUV Astrotech Private Limited shall bear no responsibility in case of any unauthorised use of such linked payment account by a third party. Further, any such unauthorised use, which a Registered Member is aware of or suspects, should be reported to us without any unreasonable delay.
It shall be the sole responsibility of a Registered Member to log out of their account after the completion of a session and any loss or damage of whatsoever nature caused due to failure to follow the said procedure shall be borne by such Registered Member alone and SUV Astrotech Private Limited shall not, in any way be held liable for any consequential loss or damage.
No User shall copy or modify the technology and software associated with the Website. Further, the Users accept not to rent, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to any one of the associated technologies and software owned or used by the Website.
Users agree not to disrupt, overburden, aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support the Website; or (b) the enjoyment of Services by any other User. Any unauthorised access to the Registered Member’s Account, servers, or networks associated with the Website’s Services by any means except as provided by SUV Astrotech Private Limited shall be deemed to constitute a breach of these Terms.
No User shall indulge in activities like circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software associated with the Services.
The User accepts, agrees, and acknowledges that he/she will neither support nor conduct any sort of attack, including (but not limited to) distribution of a virus, denial of service, or other attempts to interrupt the Services provided by the Website.
5.2 WEBSITE CONTENT
The SUV Astrotech Private Limited’s website(s) (presently-‘Kundliveda.Com’), along with any external pages linked through it, is owned and operated as private property. All user activity on the platform, must fully comply with these Terms of Usage.
Users must not share, upload, or transmit any content that is unlawful, harmful, invasive, offensive, vulgar, or infringes upon the rights of others. Any such violation may lead to account suspension, denial of access, or permanent removal from the platform, as determined by SUV Astrotech Private Limited.
We reserve the right to modify or discontinue any element of the platform at our discretion—this includes features, design elements, deals, offers, or informational content—without prior notification.
Except for direct consultations with verified service providers, all other material on the platform including educational articles, visuals, or general content is intended for informational purposes only. Such content must not be interpreted as medical and/or Legal advice. SUV Astrotech Private Limited neither offers nor guarantees any medical outcomes and does not validate any recommendations, treatments, or medications suggested by third-party experts or AI.
If any unexpected outcome occurs after using the services, SUV Astrotech Private Limited or its associated advisors shall not be held liable. The platform makes no assurances regarding the results users may expect after availing consultations. Users engage with the platform and its services at their own discretion and risk.
By continuing to use SUV Astrotech Private Limited’s services, you acknowledge that any dispute or claim arising due to the conduct, advice, or negligence of a service provider or external party must be pursued directly against that individual or entity. You agree not to hold SUV Astrotech Private Limited accountable for such issues or seek legal redress from the platform itself in those matters.
5.3 USER ACCOUNT ACCESS
To uphold service quality and provide prompt support, SUV Astrotech Private Limited reserves the right to access user accounts and associated data. By creating an account, you grant SUV Astrotech Private Limited, including its authorised team members and representatives, full access to your account information when required.
This access is intended for resolving user concerns, maintaining platform integrity, and investigating any complaints or suspected misuse on a case-by-case basis using available data. Users are encouraged to review our Privacy Policy for detailed information on how such data is handled and protected.
To ensure a seamless experience at the Website for you and to ensure your maximum benefit and comfort, the Website may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of Services offered by Website; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on the Website and its Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance the service.
The Platform uses certain third-party analytics tools to measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by the Your device, including the web pages visited, add-ons, and other information that assists the Platform in improving the Services. Such information is collected from you in the form of anonymized logs, so that it cannot reasonably be used to identify any particular individual user.
5.6 PRIVACY POLICY ACKNOWLEDGEMENT
By accessing or using SUV Astrotech Private Limited’s Website or services, the User expressly agrees, acknowledges, and provides full consent to the terms outlined in SUV Astrotech Private Limited’s ‘Privacy Policy’, available at www.Kundliveda.com. This Policy clearly defines how we collect, use, store, release, and process data whether in whole or in part through various platforms and channels.
Our Privacy Policy reflects our commitment to protecting your confidential and valuable information, including details collected via Google login and payment information. The User acknowledges having read, understood, and accepted the Privacy Policy, including any updates or modifications that may be periodically published on the Website.
By accepting this T&C, you shall, in addition to the T&C, shall also be bound by Our Privacy Policy (hereinafter, along with T&C, shall be referred to as “Policies”) which is duly available on our Platform for your access. The most current version of the Policies, including T&C shall supersede all previous versions. You understand that your use of the Services after any changes to the Policies or addition of new Policies constitutes your acceptance to be bound by the most recent version of the Policies. If the Policies (including changes and additions thereto) are not acceptable to you, you have the absolute right to terminate your Account by writing to us at support@Kundliveda.in.
5.7 BREACH & TERMINATION OF ACCOUNT
SUV Astrotech Private Limited reserves the right, at its sole discretion, to modify, alter, discontinue, or suspend any part of its services or User accounts—either partially or entirely—without prior notice or obligation to provide reasons. This includes, but is not limited to, changes in services ordered, suspension of access, or termination of Registered Member or Service Provider accounts.
- In the event of a violation of any terms mentioned in the Terms of Usage or Privacy Policy, SUV Astrotech Private Limited holds the right to take immediate action, which may include:
- Blocking, restricting, or permanently terminating the User’s or Registered Member’s access to the Website;
- Refusal to authenticate or verify the information provided at the time of registration or during usage.
- Discovery that the User or Member has submitted false, misleading, or fraudulent data;
- Any actions from a User or Member that may potentially cause legal liability to SUV Astrotech Private Limited, its affiliates, service providers, or other Users.
- Any interference with Website functionality, violation of SUV Astrotech Private Limited’s Privacy Policy, or disruption to other Users’ experience.
5.8 Account Deactivation & Data Retention
Registered Members may request account deactivation at any time by writing to us at support@kundliveda.in.
Upon termination—whether initiated by the User or by SUV Astrotech Private Limited—we reserve the right to retain the User's information for a period of 36 Months, solely for internal record-keeping and legal purposes. All such retained information will be automatically deleted after the specified period.
6. PROHIBITED CONTENT POLICY AND COMPLIANCE IN ACCORDANCE WITH THE LAWS OF INDIA, INCLUDING BUT NOT LIMITED TO THE MAHARASHTRA PREVENTION AND ERADICATION OF HUMAN SACRIFICE AND OTHER INHUMAN, EVIL AND AGHORI PRACTICES AND BLACK MAGIC ACT, 2013
We maintain a zero-tolerance policy towards content that is harmful, offensive, or illegal. You are prohibited from uploading, posting, or transmitting any content that:
Sexually Explicit & Inappropriate Material
Is pornographic, obscene, or sexually suggestive, including depictions of sexual acts or nudity. This includes:
- Nude or sexually suggestive images, illustrations, or avatars—even if partially obscured or altered.
- Descriptions, guides, or tools relating to sexual activity, fetishes, or aids.
- Profane or lewd language, adult keywords, or explicit text in app listings or communications.
- Services that appear to promote sexual activity in exchange for money, gifts, or compensation (e.g., escort services, “sugar dating”).
- Content objectifying individuals or offering voyeuristic features (e.g., 'undress apps,' prank filters).
- Non-consensual sexual material, creepshots, or deepfake misuse.
Hate Speech & Discrimination
Promotes discrimination, hatred, or violence against individuals or groups based on Race, religion, caste, nationality, gender, sexual orientation, age, disability, or any marginalised identity. We do not support any content that promotes hate or violence against individuals or communities based on:
- Stereotyping, degrading, or threatening specific groups.
- Use of hate symbols, slogans, or speech that fuels discrimination or division.
Violence or Harmful Content
Incites violence, glorifies self-harm, suicide, or promotes terrorist activities. Content that glorifies or encourages violence or harm is strictly prohibited, including:
- Graphic visuals or descriptions of violence against humans or animals.
- Promotion of self-harm, suicide, eating disorders, or risky challenges.
- Any form of terrorist propaganda or incitement.
Other Restricted Areas
SUV Astrotech Private Limited does not permit publication of or engagement with terror-affiliated content for any reason.
Abusive: Is defamatory, libelous, threatening, or harassing.
Illegal Goods: Promotes the sale or use of illegal drugs, firearms, explosives, or other contraband.
Dangerous Movements & Sensitive Events
- Supports or glorifies violence against civilians.
- Exploits tragic events such as natural disasters, pandemics, conflicts, or deaths for profit or engagement.
- Dismisses or mocks sensitive incidents or their victims.
- Content related to these topics must be approached with empathy and accuracy.
Harassment & Bullying
Content involving intimidation, threats, or public humiliation is not tolerated, including:
- Harassing victims of conflict or tragedies.
- Blackmail, doxxing, or extortion.
- Targeted personal attacks or bullying based on sensitive identities.
Restricted Products & Illegal Activity
Our platform must not be used to sell, promote, or provide information related to:
- Firearms, ammunition, or firearm modifications.
- Explosives or weapons manufacturing.
- Psychotropic drugs, marijuana, tobacco, or alcohol misuse.
- Any substances banned under the Drugs and Cosmetics Act, 1945.
Black Magic & Occult Practices
SUV Astrotech Private Limited does not endorse or allow content involving black magic, witchcraft, voodoo, or tantrik rituals. If a user is found promoting or participating in such practices—intentionally or otherwise—their account will be permanently deactivated.
Child Safety & Protection Policy
SUV Astrotech Private Limited enforces a strict zero-tolerance approach toward any content that endangers, exploits, or abuses children. Accounts involved in creating, sharing, or supporting such content will be permanently banned and reported where necessary.
Prohibited content includes, but is not limited to:
- Any material that depicts or promotes child sexual exploitation or abuse.
- Predatory behaviour directed toward minors, including inappropriate touching or suggestive interactions.
- Grooming activities include forming inappropriate relationships with children to exchange sexual messages or images.
- Sexualized depictions of minors or imagery that encourages child abuse.
- Sextortion—blackmail involving real or fabricated access to a child's private material.
- Child trafficking or any attempt to solicit or advertise minors for commercial sexual acts.
6.1 Strict Prohibition of Black Magic and Inhuman Practices
The Platform strictly prohibits any activities, content, advice, or consultations that violate or could potentially violate the laws of India, including but not limited to The Maharashtra Prevention and Eradication of Human Sacrifice and Other Inhuman, Evil and Aghori Practices and Black Magic Act, 2013 (hereinafter "Maharashtra Black Magic Act"). The Platform and all consultants associated with it shall comply with all provisions of the said Act(s).
Prohibited Activities Include But Are Not Limited To:
- (a) Any form of human sacrifice or promotion thereof;
- (b) Assaulting or harming any person under the pretext of expelling ghosts or evil spirits;
- (c) Display of so-called miracles for earning money or to deceive, defraud, and terrorize people;
- (d) Inhuman, evil, and aghori practices that cause danger to life or grievous hurt;
- (e) Practices in the name of karni, bhanamati, jaran-maran, or similar harmful practices;
- (f) Creating fear or threatening others by claiming possession of supernatural powers inapprehensible by senses;
- (g) Accusing any person of practicing black magic or bringing misfortune to others;
- (h) Assaulting, parading naked, or banning daily activities of any person in the name of jaran-maran, karni, or chetuk;
- (i) Preventing persons from taking medical treatment and diverting them to inhuman, evil, and aghori practices;
- (j) Prohibiting medical treatment in case of dog, snake, or scorpion bite and giving treatment like mantra-tantra or ganda-dora instead;
- (k) Claiming to perform surgery by fingers or claiming to change the sex of a foetus;
- (l) Indulging in sexual activity by creating an impression of possessing special supernatural powers or claiming past birth connections;
- (m) Exploiting mentally retarded persons by creating an impression of them having inhuman powers.
6.2 Platform's Position on Prohibited Practices
- (a) Any illegal, illogical, offensive, or unlawful acts, remedies, or advice;
- (b) Reliance on superstitions or claims of supernatural powers that cannot be scientifically verified;
- (c) Any advice or remedy that involves physical harm, financial exploitation, or psychological manipulation;
- (d) Practices that prevent individuals from seeking proper medical, legal, or professional assistance.
6.3 Encouragement of Scientific and Rational Approach
The Platform encourages and promotes scientific, historical, and evidence-based knowledge as captured in authenticated books, scientific research, and modern science. The Platform requests all subscribers to have faith in verified knowledge rather than following wrongful, harmful, or exploitative paths.
Astrological services provided on the Platform are based on ancient traditional knowledge systems and are intended for spiritual guidance, self-reflection, and entertainment purposes only. They should not be confused with supernatural claims or exploitative practices prohibited under law.
6.4 Liability for Consultant Misconduct
In the event that any consultant associated with the Platform suggests illegal, black magic, or illogical remedies to any subscriber, and upon acting on and following those remedies, if any cause, injury, or harm is caused to the user or subscriber, then the consultant shall be solely and exclusively liable for the same. The Platform shall have no responsibility or liability for acts, advice, or remedies that are encouraged by consultants and followed by users in violation of applicable laws or these Terms.
Users are strongly advised to report any consultant who suggests illegal, harmful, or exploitative remedies or practices. The Platform will take immediate action including suspension or termination of such consultant's access and, where appropriate, will report such conduct to law enforcement authorities.
We reserve the right to immediately suspend or terminate Your Account and report You to law enforcement authorities if You violate this policy or engage in any conduct prohibited under the Maharashtra Black Magic Act or any other applicable law.
7. USER RESPONSIBILITY
By using the SUV Astrotech Private Limited Website, Services, or Mobile Application, all Users—including Registered agree to abide by the following responsibilities and obligations:
1. Lawful Use
- The User agrees to use the Website and its services only for lawful and personal purposes.
- The User shall not engage in any activity that is prohibited under applicable laws, including but not limited to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
- Any person who is Our competitor and a representative of our competitors in any capacity is not allowed to access or use the Platform in any case.
- Subject to Your compliance with each provision of these Policies, Kundli-Veda shall grants You a limited, non-commercial, revocable, personal, non-sublicensable, non-transferable, non-exclusive right to access and use the Platform to access the Service in accordance with these T&C. You shall under no circumstances share the access of the Platform with anyone else.
- Except the rights and interests that are provided to You under these T&C, unless otherwise specified, you shall not be entitled to any other rights or interest whatsoever in the use of Platform / Services.
2. Accurate Information
- The User must provide true, accurate, complete, and updated information during registration or service usage.
- Providing false, misleading, or fraudulent information may result in account suspension or termination.
3. Respectful Conduct
- The User agrees to maintain respectful behaviour while interacting with SUV Astrotech Private Limited representatives, including Astrologers.
- Unreasonable, abusive, or harassing behaviour may lead to immediate deactivation of services and forfeiture of wallet balance.
4. Prohibited Content
Users must not host, upload, transmit, or share any content that:
- Belongs to another person without authorisation.
- Is defamatory, obscene, offensive, pornographic, or promotes hate or harm.
- Infringes any intellectual property rights (e.g., copyright, trademark).
- Deceives, impersonates, misleads, or violates the privacy or public order.
- Contains malware, harmful code, or any form of computer virus.
5. Platform Misuse
Users shall not:
- Attempt to gain unauthorised access to any part of the Website or its systems.
- Interfere with or disrupt the Website’s services or servers.
- Collect email IDs or personal data of other users for unsolicited communication.
- Send spam, chain letters, or promotional material without consent.
- Reverse engineer, copy, distribute, or commercially exploit any content from the Website without written permission.
6. Responsible Communication
- Users agree not to transmit unlawful, abusive, vulgar, or objectionable material via any communication feature on the Website.
- The User agrees not to encourage or participate in any conduct that may result in legal liability.
7. Reporting Abuse
- Users are encouraged to report any misuse or violation of the Website’s Terms, Privacy Policy, or services.
- False or malicious complaints may result in immediate suspension without refund.
8. Compliance & Penalties
- Users must comply with all terms and applicable laws. Repeated violations may lead to warnings, suspension, or a permanent ban from the platform.
- Any balance in the User’s Wallet, if applicable, shall be refunded after deducting charges related to the violation.
- SUV Astrotech Private Limited reserves the right to refuse service to any User found violating these obligations.
9. Communication Consent
- By using SUV Astrotech Private Limited, the User agrees to receive service-related communication through email, SMS, in-app notifications, and WhatsApp Business messages.
8. PAYMENT TERMS AND WALLET USAGE
All payments for accessing Paid Services on the Website must be made exclusively through the Registered Member’s SUV Astrotech Private Limited / Kundli-Veda Wallet, linked to their account, through the Banking channels & other Payments Aggregators/Facilitators. To add funds to this Wallet, the Registered Member must use valid banking methods such as debit/credit cards, net banking, or UPI.
By initiating a payment or depositing money into the SUV Astrotech Private Limited / Kundli-Veda Wallet, the User expressly agrees and warrants that:
- The banking details provided (debit/credit card, UPI, or net banking) are accurate and valid, and the User is legally authorised to use such payment instruments.
- The User shall not use any card or account that is not lawfully owned or authorised for use by them.
- The User confirms that they are fully entitled to use the provided card or bank account for transactions on the Website.
- It is the User’s responsibility to ensure sufficient balance or credit is available at the time of initiating the transaction.
- All payments must be made in a timely manner to cover applicable dues, fees, or charges as per the services selected.
- While availing any of the payment method/s available on the Platform, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You.
- You hereby expressly agree and acknowledge that the payment made to the Co with regard to subscription of Paid Services shall be non-refundable and You shall not be entitled to claim refund of any portion of the amount fee paid, for any reason whatsoever.
- The payments shall be made by You, via any of the means as available in the Platform including but limited to credit card, debit card, net banking facility, UPI wallets etc. You understand, accept and agree that the payment facility provided by Kundli-Veda is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through collection and remittance facility for the transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway networks & other Payments Aggregators/Facilitators.
- In the event any tax or the like is chargeable by the Co. in accordance with any local, state, provincial or foreign laws with respect to Your use of our Services (termed as "Taxes"), The Co. will invoice You for such Taxes & You agree to pay such Taxes in addition to the any payments due under the T&C.
Additional Payment Terms
In case of any discrepancy, false information, or unauthorised use of payment details, SUV Astrotech Private Limited reserves the right to take necessary legal or remedial action, including suspending or terminating the User’s access to services.
If any provision of these terms related to payments or banking information is found to be unenforceable under applicable law, such provision will be replaced with a valid one that closely reflects the original intent. All remaining provisions will continue in full force and effect.
Pricing: The rates for Services are displayed on the Platform and are subject to change at Our discretion.
Wallet System: Payments for Services are processed through the "Kundliveda Wallet." You must load funds into Your Wallet using supported payment methods (Credit/Debit Card, UPI, Net Banking).
No Refunds: Except as expressly provided in Our Cancellation and Refund Policy, all payments made to load the Wallet or purchase Services are non-refundable.
Third-Party Gateways: We use third-party payment aggregators to process transactions. We are not responsible for any errors, failures, or delays caused by these third-party systems or Your bank.
Taxes: You are responsible for all applicable taxes associated with Your purchases.
9. INTELLECTUAL PROPERTY RIGHTS
Ownership: All content made available on the SUV Astrotech Private Limited platform—including text, AI Chat-Bots, images, audio, video, software, visuals, promotional material, and third-party advertisements—is protected under applicable intellectual property laws, including copyrights, trademarks, and patents.
Limited License: We grant You a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for personal, non-commercial purposes.
Restrictions: You / User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Platform, unless they have received formal written permission from SUV Astrotech Private Limited or the rightful content owner.
Some visual or design elements (such as images or icons) may be sourced from publicly available platforms like Google Images. SUV Astrotech Private Limited does not claim ownership of such content and disclaims liability for any copyright issues that may arise from.
10. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
No Guarantee of Accuracy: We do not warrant that the predictions, advice, or information provided by astrologers or consultants on the Platform will be accurate, reliable, or effective. Astrology is a matter of belief and interpretation, and results may vary significantly from person to person.
No Assurance of Fulfillment: The Platform makes no representation, warranty, or assurance that any prediction, advice, or consultation provided by consultants will be fulfilled, realized, or materialize. Users acknowledge that astrological predictions are probabilistic in nature and subject to numerous variables including free will, life choices, and external circumstances.
No Professional Advice: The Services are not a substitute for professional medical, legal, financial, or psychological advice. We expressly disclaim all liability for any actions You take or refrain from taking based on the Services.
Technical Issues: We do not warrant that the Platform will be uninterrupted, timely, secure, or error-free, or that defects will be corrected.
Independent Consultants: Consultants operate independently, and the Platform does not control or guarantee the quality, accuracy, or appropriateness of their advice. The Platform is merely a facilitating medium and bears no responsibility for consultant advice or predictions.
Further, except where explicitly specified, SUV Astrotech Private Limited makes NO representations or warranties that:
The servers, systems, content, software, or services provided via the Website or App are free from viruses, malware, or other harmful components, though every effort will be made to keep these protected.
Any advice, prediction, or service provided constitutes legal, medical, or professional advice.
Any errors or defects will be corrected.
The use of the Website or App will meet your expectations or requirements.
The Website shall be liable for loss, misuse, alteration, or unavailability of User information.
The outcomes of astrological or spiritual services will be accurate, effective, or reliable.
Astrological counselling provided through SUV Astrotech Private Limited’s App/Web-site www.kundliveda.com, is based on service powered by AI, results may vary based on the system’s training data, algorithms, and contextual interpretation, and therefore advice may differ from one instance to another.
The Website does not guarantee the accuracy or efficacy of this and any recommendation made by the astrologers, including the use of gemstones, yantras, mantras, rituals, or other remedies.
Every User and Registered Member is solely responsible for fully and truthfully disclosing their emotional, mental, and physical condition to the AI to enable and provide informed guidance. Any decision taken by a User based on such advice is done entirely at their own risk.
The Website is not a helpline platform for suicide prevention. Users experiencing suicidal thoughts are strongly advised to seek immediate help by contacting relevant police authorities, medical professionals, or certified suicide prevention helplines.
11. LIMITATION OF LIABILITY
In no event shall M/S. SUV ASTROTECH PRIVATE LIMITED, its directors, employees, agents, consultants, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
(a) Your access to or use of or inability to access or use the Platform;
(b) Any conduct or content of any third party, including consultants, on the Platform;
(c) Any content, predictions, advice, or consultations obtained from the Platform;
(d) Any actions taken or not taken by You based on predictions, advice, or consultations received through the Platform;
(e) Unauthorized access, use, or alteration of Your transmissions or content;
(f) Any harm, injury, or loss suffered as a result of following advice or remedies suggested by consultants, particularly if such advice violates applicable laws including the Maharashtra Black Magic Act.
Our total liability to You for any claim arising out of or relating to these Terms or the Services shall not exceed the amount paid by You to Us for the specific Service giving rise to the claim.
Consultant Liability: In cases where harm or loss is caused due to illegal, unethical, or harmful advice provided by a consultant in violation of these Terms or applicable law, the consultant shall bear sole and exclusive liability. The Platform's liability in such cases shall be limited to reasonable cooperation with authorities and removal of the offending consultant from the Platform.
Overall Extent of Liability: To the maximum extent permitted by law, SUV Astrotech Private Limited and its affiliates, officers, directors, agents, licensors, and employees shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of:
I. The use of or inability to use the Website, App, or Services;
II. Any error, omission, or inaccuracy in the data, content, or materials/reports provided.
III. Delay or interruption in operation or transmission.
IV. Unauthorised access to or alteration of your transmissions or data.
V. Statements or conduct of any third party on the Website, including astrologers or service providers.
VI. Any contract or interaction independently entered into between a User and an astrologer outside the scope of the Website.
a) Users acknowledge that astrologers and other service providers are independent members/separate entities of the Website and are not employees or agents of SUV Astrotech Private Limited. While SUV Astrotech Private Limited (www.Kundliveda.com) performs a limited review of the credentials of service providers, it does not endorse, recommend, or warrant the accuracy, completeness, or validity of their advice or content.
b) Any reliance placed on the Services offered, free reports, calculators & chat reports or any such Services is solely at the discretion of the User.
c) SUV Astrotech Private Limited does not claim to be a medical institution, nor does it guarantee the validity or outcome of any health-related advice provided by astrologers. Users are strongly encouraged to consult qualified medical professionals for any physical, emotional, or mental health concerns.
d) The Website disclaims any responsibility for unauthorised use of your account, whether known or unknown to you. Any content downloaded or obtained through the use of the Website is accessed at the User’s own risk, and the User shall be solely responsible for any resulting damage to their system or data loss.
e) SUV Astrotech Private Limited shall not be liable for typographical or pricing errors, including those that affect the validity of discount coupons or promotions. The Website is not liable for any delay, suspension, or failure of its functions due to technical issues or reasons beyond its control.
f) SUV Astrotech Private Limited’s liability in any situation, regardless of the form of action, shall at all times be limited only to the amount paid by the User or Registered Member directly to the SUV Astrotech Private Limited for the specific Services (except any referral services or third party consultants / vendor(s) /aggregators) giving rise to the claim. No oral or written communication or advice provided by SUV Astrotech Private Limited shall constitute any warranty not expressly stated in these Terms of Use.
12. INDEMNIFICATION
You agree to fully indemnify and defend and hold harmless the Company SUV Astrotech Private Limited, along with its affiliates, employees, directors, officers, agents, and representatives, from and against any and all claims, liabilities, losses, damages, expenses, or legal proceedings (including but not limited to attorney fees) arising from:
(a) Your use or misuse and access to the SUV Astrotech Private Limited platform and services, including any breach of your obligations or violations under these Terms of Usage.
(b) Your violation of any third-party right, including without limitation any copyright, property, or privacy right Any third-party claims related to actions taken by you on the platform, including violations of our Privacy Policy, infringement of intellectual property, or damage caused to another user or party.
(c) Any claim that Your content caused damage to a third party;
(d) Your engagement in or promotion of activities prohibited under the Maharashtra Black Magic Act or any other applicable law;
(e) Any harm or loss You suffer as a result of following predictions, advice, or consultations obtained through the Platform.
(f) Legal disputes involving content originality, copyright concerns, or violation of property, privacy, or other third-party rights resulting from your conduct or content shared via your account.
This indemnity applies regardless of whether the claims are brought directly against SUV Astrotech Private Limited or through a third-party dispute resolution process.
13. THIRD-PARTY LINKS
Our web-site or App may contain links to third-party websites or services that are not owned, operated or controlled by Us. These external platforms are governed by their own terms of use and privacy policies, which may differ from ours. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites. Once you leave our Website, you are solely responsible for reviewing and complying with the terms and conditions of the respective third-party site
We do not endorse, guarantee, or take any responsibility for:
- The accuracy, integrity, or reliability of third-party content.
- The privacy practices or policies of such third-party sites.
- Any transaction, communication, or engagement—including those with payment or verification service providers—that occurs between you and a third party via links or content hosted on our Website.
Your acceptance of these Terms confirms that you acknowledge and agree:
- SUV Astrotech Private Limited shall not be held liable for any loss, damage, or consequence of any nature resulting from your interaction with any external website or platform.
- References or links to third-party platforms or services do not imply any form of endorsement, partnership, or association with SUV Astrotech Private Limited.
- Content created or shared by third parties on our platform is not verified or endorsed by SUV Astrotech Private Limited, and reliance on such content is at your own discretion and risk.
- You acknowledge and agree that the Co. is not liable for any Third Party Applications. While we will try to provide You with advance notice, whenever reasonably possible, You acknowledge and agree that Co. may, at any time and in our sole discretion, and without any notice to You, suspend, restrict or disable access to or remove from Services, any Third Party Application, without any liability to You, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses.
14. ERRORS, MODIFICATIONS & SERVICE AVAILABILITY
We strive to keep our platform accurate and up-to-date, but we do not guarantee that:
- The Website or App will be free from errors, bugs, viruses, or other harmful elements.
- All information provided is entirely correct, complete, or timely.
We reserve the right, at our sole discretion, to:
SUV Astrotech Private Limited shall not be liable to you or to any third party for any such modification, suspension, or discontinuation of services.
- Correct errors or inaccuracies.
- Update, remove, or modify any content, functionality, or feature on the Website or App without prior notice.
- Temporarily or permanently discontinue any part of the Service or Website, with or without notice, and without liability.
15. TERMINATION
We may terminate or suspend Your Account and bar access to the Platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms or violation of the Maharashtra Black Magic Act or any other applicable law.
Upon termination, Your right to use the Platform will immediately cease. If You wish to terminate Your Account, You may simply discontinue using the Platform or contact support to deactivate Your Account. Provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
16. GOVERNING LAW AND DISPUTE RESOLUTION
Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, including but not limited to the Maharashtra Prevention and Eradication of Human Sacrifice and Other Inhuman, Evil and Aghori Practices and Black Magic Act, 2013.
Arbitration: Any dispute, claim, or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by arbitration in India, before a sole arbitrator appointed by the Company. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, through online dispute resolution platform Diginyaya International Foundation or shall Take place in Mohali, (Punjab) India. The language of the arbitration shall be English.
The arbitration shall:
Be presided over by a sole arbitrator, mutually appointed by both parties.
Result in an award that is final and binding on all involved parties.
Court Jurisdiction: Despite the above, either party retains the right to approach the competent courts for interim, injunctive, or equitable relief wherever necessary.
17. GRIEVANCE OFFICER AND CONTACT INFORMATION
In compliance with the Information Technology Act, 2000 and the Rules made thereunder, the contact details of the Grievance Officer are provided below:
Designation: Grievance Officer
Email: support@kundliveda.in
Address: M/S. SUV ASTROTECH PRIVATE LIMITED, Flat No.123, Block-D, Bollywood Heights-2, Peermuchalla, Zirakpur, Punjab.
If You have any complaints or concerns regarding the Platform, Services, or conduct of consultants (particularly regarding violations of the Maharashtra Black Magic Act or these Terms), please contact the Grievance Officer. We will endeavor to address Your concerns within the timelines prescribed by applicable law.
18. MISCELLANEOUS
1. SEVERABILITY & EXCLUSION
SUV Astrotech Private Limited has taken every effort to ensure that these Terms comply with applicable laws. The invalidity or unenforceability of any part of these Terms shall not prejudice or affect the validity or enforceability of the remainder of these Terms. These Terms do not apply to any information collected by us through any means other than the Website.
These Terms shall not apply to any unsolicited information you provide us through the Website, any other means, or public channels. This includes, but is not limited to, information posted in any public areas of the Website. All unsolicited information shall be deemed to be non-confidential, and we shall be free to use and/ or disclose such unsolicited information without any limitations.
Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Entire Agreement: These Terms, together with the Privacy Policy and Cancellation & Refund Policy, constitute the entire agreement between You and Us regarding the Services and supersede and replace any prior agreements We might have had between Us regarding the Services.
Force Majeure: We shall not be liable for any failure to perform Our obligations hereunder where such failure results from any cause beyond Our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation (including "line-noise" interference).
2. INTELLECTUAL PROPERTY
Access to our Website shall only grant you a limited license to use our information. You are authorised to save the data from the Website to any device for your personal use as long as you don't remove or alter any copyright symbols, trademarks, or other proprietary material. You are not permitted to use our information for any other reason than what is stated above. You acknowledge that any unauthorised use of the confidential information on the Website is a violation of our intellectual property rights, for which you agree to hold us harmless.
Except for any third-party elements that are expressly designated as such, We declare that We are the exclusive owner of all the contents displayed on the Website, including all graphics, logos, sound recordings, and software. The law that is in effect in India shall apply to any infringement of our intellectual property rights. The license to access and use our Services does not include the right to copy or reproduce our information on any other platform or medium, without our prior written consent.
Unless otherwise stated, any word, logo, or object bearing the markings denoting the grant of Intellectual Property Rights as a trademark must be regarded as a registered trademark that We either own or have permission to use. A User’s right to access our Website shall not be deemed to grant a license for such User to use our Intellectual Property Rights.
3. DISCLAIMER AND LIMITATION OF LIABILITY
You expressly understand and agree that the use of the services is at your sole risk. the services are provided on an as-is-and-as-available basis. The Co. expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Co. makes no warranty that the services will be uninterrupted, timely, secure, or error free. use of any material downloaded or obtained through thse of the services shall be at your own discretion and risk and you will be solely responsible for any damage to your computer system, mobile telephone, wireless device or data that results from the use of the services or the download of any such material. no advice or information, whether written or oral, obtained by you from The Co., its employees or representatives shall create any warranty not expressly stated in the agreement. to the extent permitted by applicable law, we make no warranties or representations about the accuracy, reliability, timeliness or completeness of the service’s content, the content of any site linked to the service, contributions, information or any other items or materials on the service or linked to by the service. We assume no responsibility for any (a) errors, mistakes or inaccuracies of content and materials, (b) personal injury or property damage, of any nature what so ever, resulting from your access to and use of the service, (c) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein, (d) any interruption or cessation of transmission to or from the service, (e) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the service by any third party, and/or(f) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the service.
You agree that The Co. shall, in no event, be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage what so ever or for loss of business profits, business interruption, computer failure, loss of business information, or other loss arising out of or caused by your use of or inability to use the service and the services of any third-party or service provider so engaged under these T&C, even if The Co. has been advised of the possibility of such damage. In no event shall The Co.’s entire liability to you in respect of any service, whether direct or indirect, exceed the fees paid by you.
4. FORCE MAJEURE
The Co. shall not be liable for any failure to perform any obligations under these T&C, if the performance is barred or deferred by any event arising due to any cause beyond the reasonable control of The Co. and in such case our Services under these T&C shall be suspended for so long as such event continues.
5. OTHER MISCELLANEOUS MATTERS
- a. Entire Agreement and Assignment - These Terms constitute the entire agreement between you and SUV Astrotech Private Limited relating to the subject matter and cancel and supersede any prior versions of the Terms. You may not assign or otherwise transfer the Terms or any right granted hereunder. You also may be subject to additional terms and conditions that may apply when you use this Website or third-party products or services.
- b. No Partnership - No partnership, agency or joint venture between SUV Astrotech Private Limited and you shall be implied by these Terms. Nothing in these Terms shall be interpreted to make you or SUV Astrotech Private Limited as the other party's agent.
- c. Waiver - Any failure on our part to exercise any provision or right under these Terms, shall not constitute a waiver by us of that provision or right.
- d. Injunctive Relief - You acknowledge that any significant violation of the Terms will cause irreparable harm to the SUV Astrotech Private Limited for which monetary compensation would be insufficient and that as a result, in addition to any other legal rights or remedies, we shall be entitled to equitable relief, including both a temporary injunction and a permanent injunction, in the event that such a violation takes place. In the event that SUV Astrotech Private Limited files for an injunction, you accept and agree to waive any obligation for the posting of a bond or other security.
- Time shall be the essence - Unless expressly stated by us on the Website or through a written agreement, time shall be the essence concerning all the matters arising out of or in connection with these Terms.
19. COMPLIANCE WITH APPLICABLE LAWS
The Platform and all users, consultants, and affiliates shall strictly comply with all applicable laws of India, including but not limited to:
19.1 The Maharashtra Prevention and Eradication of Human Sacrifice and Other Inhuman, Evil and Aghori Practices and Black Magic Act, 2013;
19.2 The Information Technology Act, 2000;
19.3 The Consumer Protection Act, 2019 (where applicable);
19.4 The Drugs and Magic Remedies (Objectionable Advertisement) Act, 1954;
19.5 Any other applicable central or state legislation.
Violation of any applicable law may result in immediate termination of Your access to the Platform and reporting to appropriate law enforcement authorities. By accessing the Website, you unconditionally consent to these Terms of Usage and agree to be bound by them legally. If these Terms or any part thereof seem unacceptable to you, we recommend that you refrain from using the Website.
We reserve the right to stop providing you with Services through our Website or to change, alter, modify, or refine the T&C without providing prior notice. Your inability to access our Website at any time shall not impose any legal liability on us. Additionally, we reserve the right to limit your access to all or any portion of the Website(s).
20. REPORTING VIOLATIONS
Users are strongly encouraged to report any consultant or user who:
20.1 Suggests or promotes practices prohibited under the Maharashtra Black Magic Act;
20.2 Engages in exploitative, harmful, or illegal conduct;
20.3 Makes false claims of supernatural powers or guaranteed results;
20.4 Attempts to prevent users from seeking proper medical, legal, or professional advice;
20.5 Violates any provision of these Terms.
Reports can be made to the Grievance Officer at viney@Kundli-Veda.com. The Platform will investigate all reports promptly and take appropriate action, which may include suspension, termination, and reporting to law enforcement authorities.
21. CONTACT US
In accordance with Information Technology Act 2000, Information Technology (Intermediaries Guidelines) Rules, 2011 and Consumer Protection (E-Commerce) Rules, 2020 made there under, the contact details of the Grievance Officer are provided below in order to contact him when you have some problem or grievance with respect to the Services of the Platform :
Attn: Grievance Officer
Email: support@kundliveda.in
Website: www.kundliveda.com
THE USER FURTHER ACKNOWLEDGES THAT THIS AGREEMENT DOES NOT HAVE TO BE SIGNED TO BE BINDING. THE USER WILL BE TREATED TO HAVE INDICATED/GRANTED ITS ASSENT TO THE TERMS OF THE AGREEMENT EITHER BY LOGING IN THE WEB-SITE OR BY CLICKING ON THE 'ACCEPTED AND AGREED TO' OR ‘I AGREE’ (OR SIMILAR BUTTON) THAT IS PRESENTED TO THE USER AT THE TIME OF ITS OPENING OF AN ONLINE ACCOUNT WITH THE COMPANY.
BY USING THIS PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS, INCLUDING THE SPECIFIC PROVISIONS REGARDING THE MAHARASHTRA BLACK MAGIC ACT, DISCLAIMERS REGARDING PREDICTIONS AND CONSULTATIONS, AND ANY OTHER RELATED OPERATIVE LAWS AND AGREE TO BE BOUND BY THEM.